Title II ADA and Section 504 Accessibility Policy and Grievance Procedure

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973, Seeds of Health does not discriminate on the basis of disability in its services, programs, activities, or employment practices.

Seeds of Health is committed to providing individuals with disabilities an equal opportunity to participate in and benefit from all agency programs, services, and activities, including those offered through electronic and information technology. The Agency strives to ensure that individuals with disabilities are able to access the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, unless doing so would impose an undue burden or fundamentally alter the nature of the program or activity.

This commitment applies to all aspects of the Agency’s operations and includes the obligation to provide effective communication, reasonable modifications of policies, practices, and procedures, and accessible digital content.

Seeds of Health is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. The WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. Individuals encountering a digital accessibility barrier are encouraged to report it to the Chief Human Resources Officer using the contact information below.

The individual responsible for coordinating compliance with Title II of the ADA and Section 504 is:

Chief Human Resources Officer
Seeds of Health, Inc.
600 East Wells Street
Milwaukee, WI 53202
Phone: (414) 385-5619
Email: [email protected]

This grievance procedure is established to meet the requirements of Title II of the ADA (28 C.F.R. § 35.107(b)) and Section 504 (34 C.F.R. § 104.7(b)). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Seeds of Health.

Complaints must be submitted in writing and include the name, address, and telephone number of the complainant, along with a description of the alleged discriminatory act. The description should include the location, date, and, if known, the names of any individuals involved. The complaint should be submitted by the grievant or their designee as soon as possible, but no later than sixty (60) calendar days after the alleged violation, to:

Chief Human Resources Officer 

Seeds of Health, Inc.
600 East Wells Street
Milwaukee, WI 53202
Phone: (414) 385-5619
Email: [email protected]

Within fifteen (15) business days of receiving the complaint, the Chief Human Resources Officer or their designee will begin an investigation, which may include contacting the complainant for additional information. A written response will be issued within thirty (30) calendar days of receipt of the complaint, where feasible. The response will explain the Agency’s position and offer options for resolution. If the complainant is not satisfied with the response, they may appeal the decision within fifteen (15) calendar days to the Chief Executive Officer, who will issue a final determination within thirty (30) days of receiving the appeal.

If you need this information in an alternative format such as large print, Braille, or another language, please contact the Chief Human Resources Officer.

Adopted: January 15, 2026